What We Collect and Why We Collect It
When you open an account with us, we collect the details you provide directly — your name, contact information, and any identity documents required for account verification. If you make a deposit or withdrawal using JazzCash, Easypaisa, or Raast, we record the transaction reference and wallet
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identifier to process and reconcile that payment. We do not store your full JazzCash or Easypaisa PIN. We also collect device data automatically — your mobile browser type, operating system version, and session timestamps — to maintain account security and detect unusual login activity. Cookies help
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us keep your session active so you are not logged out mid-game on low-end Android devices. We use your data to process payments, verify your identity, provide account support, and send service communications you have opted into. We do not sell your personal data to advertisers.
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Retention periods depend on regulatory and contractual obligations; account data is generally held while your account is active and for a reasonable period after closure. Requests to access, correct, or delete your data are handled through our support channels.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.